# ❓FAQ

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<summary><span data-gb-custom-inline data-tag="emoji" data-code="1f4b0">💰</span> What payment methods do you support?</summary>

We officially accept the following:

* Debit/Credit Card
* PayPal
* CashApp
* Cryptocurrencies
* ApplePay
* GooglePay
* iDEAL
* Giropay
* Multibanco
* SEPA
* WeChat
* Alipay
* Boleto
* OXXO

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<summary><span data-gb-custom-inline data-tag="emoji" data-code="1f4b3">💳</span> Is my Credit/Debit card information safe to use here?</summary>

Yes, we use an external payment gateway called Stripe, ensuring the confidentiality of your information. We also use a 256-bit SSL certificate to encrypt any purchases made on our website.

Altcheats does not have access to view your credit/debit card information.

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<summary><span data-gb-custom-inline data-tag="emoji" data-code="26a0">⚠️</span> Can I be banned for using a mod menu?</summary>

The chances of being banned when using a paid mod menu is very low, as with most of the mod menu's we sell, they are undetectable unlike any free options available.&#x20;

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<summary><span data-gb-custom-inline data-tag="emoji" data-code="26a0">⚠️</span> <strong>Why does my anti-virus detect the software as a virus?</strong></summary>

This is because of how the software interacts with your game. All products sold on our website are safe and do not contain any malicious code that could harm your machine.

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<summary><span data-gb-custom-inline data-tag="emoji" data-code="231b">⌛</span> How long does it take to receive my purchase?</summary>

All purchases are delivered instantly to your email after the payment is complete. There can be a small delay when using cryptocurrencies.

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<summary><span data-gb-custom-inline data-tag="emoji" data-code="1f4b5">💵</span> Can I get a refund?</summary>

We only offer refunds under specific and rare circumstances. You can read our Refund Policy for more information. Charging back will result in a permanent ban from all of our services as well as the revocation of all of your license keys.

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